You do not need to open Containn, but what you enter at the desk is the raw material of the hotel's accounting: every charge and every payment reaches the day's sheet and, once the day is signed, the póliza (Mexican journal entry). Four habits keep that póliza right.
Folio charges
- Use Agregar Cargo (add charge) and pick the item from the hotel's catalog. Its category decides which concept it falls into and, through that, which revenue account it posts to.
- If the reservation belongs to a company or agency with an agreement, the charge asks who pays: the agreement's account or the guest's personal account.
- Correcting or voiding a charge already posted is the Editar y anular cargos (edit and void charges) permission, which the front desk template does not include.
Payments
- Registrar Pago (record payment): choose the real payment method, whether cash, card, transfer or other. The method decides whether the money goes to the cash drawer or to a bank account.
- If more than one business date is open, a Día de operación (business date) selector appears: choose which day the movement belongs to. Days already signed are not listed.
Deposits
A payment received before the guest arrives is a deposit: the hotel collected for a stay it has not provided yet. In the books it goes to Anticipos de reservas (advance deposits), not to the folio. When you check the guest in, the deposit moves to their folio on its own, with date and user. If the guest pays and checks in on the same business date, there is no deposit: it is a regular payment.
Shift close
Open your shift in Cashier with the cash you start with. When you close it, count bills and coins only: the screen shows the expected cash, the card slips and the shift's transfers. A clean shift close also helps the night auditor: when a payment did not record who took it, the Movement journal takes the name from the shift close and says so.
Read in this order
- The business date and its cutoff
- The deposit ledger
- Folio charge categories
- Why a signed day is never recalculated
- Issuing a CFDI 4.0, if your hotel invoices from the system (a CFDI is Mexico's electronic tax invoice)
Your permissions
The Recepción (front desk) template in Settings → My Team includes, among others, Agregar consumos y cargos (add charges), Registrar pagos del huésped (record guest payments) and Abrir y cerrar turno (open and close shift). Invoicing is a separate permission, Emitir y reenviar facturas (CFDI), and the day's CFDI are recorded on that date's póliza.